Introduction to Our Cancellation Policy
At Hashira Impex, we value transparency and customer satisfaction. Our cancellation policy is designed to provide clarity and ensure that our clients are fully informed of their options when making a purchase or placing an order.
Cancellation Timeframe
Customers may request a cancellation of their order within 24 hours of placement. It is essential to notify us as soon as possible if you decide to change your mind. After this timeframe, cancellation requests may not be honored, as we may have already begun processing your order.
Conditions for Cancellations
Please note that to successfully process your cancellation, you must provide your order confirmation number. Additionally, any items that have already been shipped or are in the process of being custom-made may not be eligible for cancellation. We recommend reviewing our policy in detail before making a purchase to prevent any misunderstandings.
Conclusion
Your satisfaction is our priority, and we encourage customers to reach out to our support team at Hashira Impex for any inquiries regarding the cancellation process. We are here to assist you and ensure a smooth experience.